Protecting Minors and Other Vulnerable People
fantasy ph is intended only for eligible adults aged 21 and above. Parents, guardians, and household members should prevent minors from accessing account credentials, payment applications, identity documents, and devices used for gaming.
Do not save a fantasy ph password on a shared phone, tablet, or computer. Sign out after every session, use a device lock, and keep GCash, Maya, GrabPay, Coins.ph, online banking, and card credentials protected. Children may not understand that on-screen balances represent real money.
Never ask another person to place a fantasy ph wager on your behalf. Account sharing makes it harder to maintain personal limits and may expose private identity and payment information. It can also prevent responsible gaming controls from working as intended.
If someone in your household is self-excluded or struggling with gaming, do not allow that person to use your fantasy ph account. Offer practical support by protecting payment details, encouraging open conversation, and helping the person connect with suitable professional assistance.
Account Security Supports Responsible Gaming
Financial control and account security are closely connected. A fantasy ph account should have a strong, unique password that is not reused on another website. One-time PINs, payment approval codes, card security codes, and recovery details must never be shared.
Review fantasy ph transaction and session records regularly. If you notice unfamiliar access, deposits, withdrawals, or game activity, change the password and report the issue promptly through the website email shown in the footer. Do not include your complete password or payment PIN in a support message.
Players should also read the Terms and Conditions to understand account rules and the Privacy Policy to learn how relevant information is handled. Knowing the rules before play is an important part of Responsible Gaming.